CASE STUDY

NHS Fife WardView Implementation

The Client

NHS Fife is a large rural area with varied geography and several centres of population. It provides healthcare services to over 360000 people in Fife.

Queen Margaret Hospital in Dunfermline and Victoria Hospital in Kirkcaldy are the two main hospitals in Fife. A new wing at the Victoria Hospital in Kirkcaldy was opened in December 2011 to patients and staff. It houses all our acute services including A&E, Children’s Unit, Maternity Services, Intensive Care and Surgical and Medical Ward.

nhs-borders-square

The Challenge

Implementing a new touch screen technology in NHS Fife was also a big challenge. Prior to implementing WardView clinical staff had only been used to using a pen and a board. There were many manual processes including bed management and phone calls to check on medications.

Achieving a consensus as to the content of each digital whiteboard was an important challenge to overcome during the implementation. It was important that nurses including bank nurses had access to the same consistent WardView screens whatever ward they were in.

The Solution

In December 2014 WardView Electronic Whiteboard was fully implemented across 20 medical wards and 2 admissions wards across NHS Fife. During the implementation of Wardview Nugensis took feeds directly from the central Oasis PAS and there are plans to extend this to other hospital systems.

  • Wardview helped provided a consistent View for collecting Ward information across NHS Fife
  • The number of pharmacy calls were reduced by around 40% reducing the administrative burden on pharmacists and nurses.
  • Clinical staff can now see at a glance a view of their ward on Touchscreens and IPads.

The Benefits

  • There is now a consistency on all ward whiteboards using WardView which have the same look and feel across the organisation.
  • Implementing WardView has improved pharmacy communications through tracking discharge medications status, leading to increased productivity and less phone calls.
  • The application has given a greater visibility to free beds in other wards and reduced the number of phonecalls and visits needed to check on bed status.
  • Ipads which show WardView are being used in bed rounds helping to improve productivity
  • There is greater auditability of changes and nurses now have access to clinical systems rather than relying on paper.
  • Using WardView has helped drive up the use of timely and accurate use of PAS system
Previous Case StudyNext Case StudyRequest a demoLearn More