NHS Lanarkshire CareView Implementation

The Client

NHS Lanarkshire is responsible for improving the health of more than 553,000 people living within the council areas of North Lanarkshire and South Lanarkshire in Scotland. NHS Lanarkshire employs approximately 12,000 staff, has three district general hospitals and 15 community hospitals.

NHS Lanarkshire’s Age Specialist Service NHSL Hospital@Home Team is project allowing older people in North Lanarkshire to remain at home rather than being taken to hospital. It allows GP’s to refer older people to NHSL Hospital@Home Team instead of admitting them to hospital. Approximately 80 per cent of the people who are referred to the scheme are able to remain at home.

The Challenge

A key challenge for NHS Lanarkshire was supporting hospital at home services for patients who would otherwise be cared for in an acute hospital setting. An application was needed that could assist NHS Lanarkshire with managing hospital at home patients.

The Solution

In order to assist with the new hospital at home service NHS Lanarkshire implemented Careview. The application provided a secure, central, and real-time view of hospital and community health-care patients being treated at home on a digital whiteboard in Coathill hospital. The NHS Lanarkshire EHealth team that supported the technology roll out felt that “without Careview it would have been hard to support hospital at home services”.

  • Analysis of the first 200 patients reveal that 76.5% were successfully treated at home preventing admission to acute care.
  • Patient feedback and perceptions of the Hospital at Home service being run by NHSL Hospital@Home Team have been very positive.
  • Without CareView it would have been hard to support hospital at home services

The Benefits

  • Careview helps Community Nurses plan their visits through an interactive map, reducing travelling time and speeding up attendance.
  • Improves planning and continuity of care through better team communications.
  • Reduced hospital admissions for the elderly through our Hospital at home system.
  • The application helps improve partnership working between primary, acute, community and multi-agency teams helping them to share information more effectively.
  • The application enables more efficient working and practitioner allocation, freeing up time to deliver the best care to patients being treated in their homes.
  • Supports the re-shaping of care for the elderly service provision.
  • Utilises existing PAS to track care at Home patients in a “virtual ward” for consistent and secure information capture and sharing.
Previous Case StudyNext Case StudyRequest a demoLearn More