NHS Lanarkshire is responsible for improving the health of more than 553,000 people living within the council areas of North Lanarkshire and South Lanarkshire in Scotland. NHS Lanarkshire employs approximately 12,000 staff, has three district general hospitals and 15 community hospitals.
NHS Lanarkshire’s Age Specialist Service NHSL Hospital@Home Team is project allowing older people in North Lanarkshire to remain at home rather than being taken to hospital. It allows GP’s to refer older people to NHSL Hospital@Home Team instead of admitting them to hospital. Approximately 80 per cent of the people who are referred to the scheme are able to remain at home.
A key challenge for NHS Lanarkshire was supporting hospital at home services for patients who would otherwise be cared for in an acute hospital setting. An application was needed that could assist NHS Lanarkshire with managing hospital at home patients.
In order to assist with the new hospital at home service NHS Lanarkshire implemented Careview. The application provided a secure, central, and real-time view of hospital and community health-care patients being treated at home on a digital whiteboard in Coathill hospital. The NHS Lanarkshire EHealth team that supported the technology roll out felt that “without Careview it would have been hard to support hospital at home services”.